Frontech provides services for the operation, administration, maintenance, and provision of business IT needs and services.
- Operation deals with keeping the network up and running smoothly. It includes monitoring the network to spot problems as soon as possible, ideally before users are affected.
- Administration deals with keeping track of resources in the network and how they are assigned. It includes all the “housekeeping” that is necessary to keep the network under control.
- Maintenance is concerned with performing repairs and upgrades—for example, when equipment must be replaced, when a router needs a patch for an operating system image, or when a new switch is added to a network. Maintenance also involves corrective and preventive measures to make the managed network run “better”, such as adjusting device configuration parameters.
- Provision is concerned with configuring resources in the network to support a given service.