1
[Product Quality] - Please introduce the formulas of
brake pads.
We have profound expertise in the research and development of brake pad formulas, with diverse and advanced formula systems.
【The ceramic brake pad 】formula uses high-quality ceramic-based composite materials, featuring excellent high-temperature resistance and low-dust properties, ensuring stable braking performance under extreme working conditions.
【The low-metallic formula 】precisely controls the proportion of metal components. With a small amount of carefully selected metal fibers working in synergy with other high-performance materials, it effectively reduces braking noise and wear while maintaining strength.
【The semi-metallic formula】 through scientific metal proportioning, skillfully combines multiple alloy elements, making it possess both outstanding thermal conductivity and high-strength support performance, suitable for high-intensity braking requirements.
⚠It is particularly worth mentioning that, according to the complexity of actual road conditions, such as urban congested roads, highway cruising conditions, and continuous mountain winding roads, we can accurately match the most suitable brake pad formula for you to fully meet your driving braking needs. If you have further questions or need in-depth details, please feel free to contact us.
2
[Product Quality] - The anti-fade performance during continuous braking with rising temperatures, wear resistance under different road conditions, and noise control.
In terms of performance, under the conditions of a standard temperature ranging from 20 °C to 200 °C, humidity from 40% to 60%, and braking pressure from 3 to 5 MPa, the friction coefficient remains stable between 0.4 and 0.5.
Regarding anti-fade performance, at 300 °C, the braking efficiency exceeds 85% of that at normal temperature, with the braking distance increasing by less than 10%. At 500 °C, the efficiency is no less than 70%, and the distance increases by approximately 20%. These data have been professionally measured.
The wear resistance varies according to road conditions. For urban roads, it is expected to last for 50,000 - 70,000 kilometers or 150,000 - 200,000 braking times; for highways, 80,000 - 100,000 kilometers or 250,000 - 300,000 braking times; and for mountain roads, 30,000 - 50,000 kilometers or 100,000 - 150,000 braking times.
In terms of noise control, a composite design of noise-reducing grooves and sound-absorbing materials is adopted, and the average noise decibel value is lower than 70 dB.
If you have further questions or need more detailed information, please feel free to contact us.
3
[Product Quality] - Do your brake pads meet international quality certifications and standards?
Our brake pads fully comply with multiple international standards. Regarding ISO standards, as mentioned earlier, our factory has obtained the ISO 9001 Quality Management System Certification, which ensures that everything from the production process to product quality control fully aligns with international norms. At the same time, our products also strictly follow relevant braking product standards such as ECE R90 and SAE, performing excellently in key performance indicators like braking efficiency, wear characteristics, and anti-fade performance.
In the Chinese domestic market, our products have successfully passed the China Compulsory Certification (CCC Certification), which solidly guarantees their legal sales in China. So, you don't need to worry about product compliance.
Facing the special quality requirements of different countries and regions, for example, the strict environmental protection standards in some European countries, we have made targeted optimizations from raw material selection to the production process. On the raw material side, we choose new low-pollution and recyclable materials, greatly reducing the emission of harmful substances. In terms of the production process, we introduce advanced non-polluting treatment procedures to ensure that while meeting high-performance braking needs, the environmental protection indicators are fully up to standard. This way, our products can precisely adapt to local regulations and market demands, and be sold globally without any trouble.
If you have any further questions, please feel free to contact us.
4
[Product Quality] - Please introduce the production quality control process and key inspection links of brake pads from raw material procurement to finished product delivery.
For production quality control, we follow a strict and detailed process. Starting from raw material procurement, we only partner with suppliers of excellent reputation and high industry standards. Before each batch of raw materials enters, multi-dimensional inspections based on strict internal standards and international material norms are carried out, including physical property tests and chemical composition analysis, to prevent defective materials from entering the production line. During production, there are multiple key inspection points. For example, in the semi-finished stage, we measure dimensional accuracy and detect internal flaws. In assembly, advanced automatic equipment monitors assembly precision and braking performance in real-time to correct deviations. Before shipment, finished products undergo strict final inspections like appearance defect screening and comprehensive performance tests simulating complex braking scenarios. Only qualified products can be delivered. If you have questions, feel free to contact us.
5
[Product Quality] - Does the factory have certifications like ISO 9001 and how to ensure consistent quality of product batches?
Our factory has successfully obtained the ISO 9001 Quality Management System Certification, which is an authoritative recognition of our long-term commitment to high-standard quality control. Meanwhile, relying on highly automated and standardized production lines and a complete process data collection and analysis system, we accurately record and trace the parameters of each production stage. Once abnormal parameter fluctuations between batches are detected, we immediately launch an investigation and adjustment mechanism to ensure stable and consistent quality of each batch, fully meeting your needs for high-quality brake pads. If you have questions, feel free to contact us.
6
[Product Adaptability] - Which vehicle brands and models can your brake pads fit? Is there a detailed list? What special designs or adaptations are there for NEV brake pads?
Our brake pads have wide adaptability, covering cars, sports cars, trucks, etc. Thanks to our data-driven concept and database, we update monthly and 90%+ of current models are compatible. There's a catalog listing brands & models, available on request. For NEVs, our R&D team uses low-dust, high-wear-resistant materials due to different power & braking features, ensuring better braking and longer life. Contact us if you have questions.
7
[Production & Supply] - Can you offer free samples for us to test and evaluate?
For our esteemed B-end partners like wholesalers, retailers, and auto parts stores, we're glad to provide brake pad samples for testing. Don't worry about the sample cost. It'll be fully deducted from the formal order settlement, so you can experience the quality without concerns and start our cooperation.
8
[Production & Supply] - What's your factory's monthly production capacity? For a large order of 50,000 sets of brake pads, what's the fastest delivery time? How to ensure on-time delivery during peak seasons or sudden order spikes?
Our factory can produce 400,000 sets of brake pads monthly. For 50,000 sets, we can deliver in 30 days usually. Even in peak seasons or with sudden spikes, don't worry. We have 24/7 automated equipment and are good at supply chain integration to ensure timely, high-quality delivery.
9
[Production & Supply] - What's the minimum order quantity (MOQ) for each brake pad model? How are prices calculated for different order quantities? Are there bulk discounts? Does the price include packaging and shipping to the port?
The MOQ for each model is 50 sets, and 500 sets per order. We have a flexible pricing strategy. The larger the order, the bigger the discount, based on total quantity and cooperation frequency. The price covers packaging and shipping to the port. Contact us if you have questions.
10
[Production & Supply] - How are the brake pads packaged? What's the common transport method to the port? For sea freight, how to deal with dampness and corrosion? What's the compensation policy for damaged products?
Our brake pads have multi-layer protective packaging. Inner is a moisture-proof film, middle is corrugated cardboard for support, outer is a thick woven bag. We usually use sea freight. With rich experience, we prevent dampness. Under FOB, if damaged, we'll quickly compensate upon proper proof. Contact us if you have questions.
11
[After-sales Service] - How long is the product's warranty period? What after-sales service do you offer if there are quality problems?
We offer a one-year warranty. If any quality issues occur, we'll compensate, regardless of the warranty status. Due to high return shipping costs, we'd rather give an immediate refund or compensation in your next order than arrange returns, to safeguard your interests.
12
【After-sales Service】What are the channels for collecting customer feedback and handling complaints? How about the response time and resolution process?
Dear customers, your voices matter tremendously to us. We have established multiple communication channels: our official website offers 24-hour attentive customer service; you can also reach us via the dedicated email [sales@frontech.com]; our warm Facebook group is available, and there's a hotline [+86-18054616875].
For general inquiries, we will respond within 5 minutes. In case of quality issues, we will contact you proactively within 1 hour. Our professional team will meticulously formulate a solution within 24 hours and follow up wholeheartedly until the problem is perfectly resolved, ensuring you a worry-free experience.
No matter which channel you use to give feedback, you will receive an instant confirmation message upon successful submission, such as a prompt in the website's customer service chat box or an automatic email reply, putting your mind at ease.
If you are not satisfied, you can contact us again at any time. We will re-evaluate and organize more professional staff to conduct in-depth research until you are satisfied.